TERMS AND CONDITIONS

• Our prices are non-negotiable.

• Our prices can change due to change of third parties pricing which is beyond our control, including Komodo entrances fees, government issues fees "snorkeling, sailing, photo" and boat fees.

• The full fee must be paid at check-in and we only accept cash at this moment.

• We are not responsible for any flight ticket, accommodation bookings, vehicle rentals, boat tickets made out site the trip; and delays that may cause passengers to miss their flight out of Lombok or Labuan Bajo.

• Although, Kareem The Explorer is a profit-based company, we strive to support local low income residents by offering fair wages, commission rates and opportunities. We collaborate with partners third parties including the ship, crew, tour guide and local markets to create a low cost-effective backpacker-friendly price that covers all expenses.

• We advertise as an adventures backpack trip and do not promote our self as a luxurious cruise. We sail with simple facilities and in large group. See note 5, Above

• Safety is our number one priority, and we reserve the right to cancel or modify the trip if we deem it necessary for the safety of our customers and crew.

• If we cancel our trip, we will try to reschedule a new date. If rescheduling is not possible, we will provide a full refund if booked directly with Kareem The Explorer. If booked through an agent or third party, we kindly ask to discuss their policy and any possible refunds with that agent. We do not hold other agencies fees.

• Routes can be subject to change due to weather/ocean circumstances and potential sailing/docking safety hazards. This is beyond our control and is occasionally the nature of the trip.

• We are not liable for any loss, theft or damage to your property. However, we will do everything in our power to assist you if any such incident occurs.

• The activity or event may test a person's physical and mental limits (e.g. hiking, swimming in the ocean) and may carry the potential for death, serious injury and property loss. The risk may include, but are not limited to, those caused by terrain, lack of hydration facilities, temperature, weather, condition of participants, equipment, vehicular traffic and actions of other people including, but not limited to guest and local people. Participants are aware that they are attending the trip at their own risk and that they should take care of their own physical and mental health conditions, including but not limited to allergies, chronic disease, and injury, and they should ensure that they take every preventative precautions necessary.

• We value the comfort and enjoyment of all our passengers and strive to create a pleasant environment for everyone onboard. While we make our best efforts to encourage good behavior and foster a collaborative atmosphere, we want to emphasize that we are not responsible for actions or behavior of individual passengers.

• Despite our best efforts, there may be instances where certain individuals exhibit behavior that is contrary to our expectations. It is important to note that as a service provider, we cannot control or be held responsible for the actions of every passenger onboard. Each individual is responsible for their own behavior and should uphold the standards of mutual respect and consideration for others.

• Children are allowed on the tour and therefore there is a possibility you will have children on the boat.

CANCELLATION POLICY

• Be mindful when cancelling at the last minute. To ensure an efficient and enjoyable trip experience, we kindly request that you avoid last minute cancellations. We meticulously organize all trip logistics, entrances and food arrangements 1-2 days before the event. Cancelling late might lead to wastage, as resources are prepared based on the expected number of attendees. Thank you for your understanding and cooperation in making the most of our collective efforts.